Why Conflict Is Good–And How to Manage It
Most people avoid conflict. Why? There are many reasons, with fear at the heart of them all: Fear of tension Fear of hurting others Fear of rejection Fear of escalation of tough issues Fear of a break...
View ArticleThe Four Types of People in Any Organization (Beware the Fourth)
I was co-captain of the soccer team and we were flailing. Things weren’t all bad. We had good players—some great—and were doing well in league matches. But for some reason this season, several players...
View ArticleGood Leaders Say “And” More than “But”
You’re in a meeting with your boss and colleagues discussing an important issue. You have a new insight to share on how to solve the issue, so you speak up. How would you feel if everybody ignores what...
View ArticleHow Good Leaders Handle Factions and Office Politics
Article Summary: Factions and office politics are common in organizations. Good leaders learn to bridge such factions and address the politics to help create unified and aligned organizations that...
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